You may cancel your order by contacting us at

If we have already posted your order, you will need to return the order to us in its original, unopened, and re-sellable condition within 14 days of cancellation at your own cost. Full instructions will be provided if you have requested a return.

Defects, incomplete orders, or incorrect delivery

If you are returning the goods owing to defects, incomplete or incorrect delivery we will refund you both the price you paid for your goods and the delivery costs for the return postage.

If you return items for reasons other than defects in the goods, incomplete orders, or incorrect delivery, you will be required to pay for the return of the item to us. Please ensure that the package is wrapped securely and for your protection we recommend that you use a recorded delivery service as we cannot accept liability for goods lost in transit.

Refunds will be made via your original payment method within two working days of receiving the goods.

This returns & refunds policy does not affect your statutory rights.

If you have any queries concerning our returns & refunds policy please contact us at

If, for any reason, You are not completely satisfied with any goods or services that we provide, don’t hesitate to contact us and we will be happy to discuss any of the issues.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Alternative Sentiments may have to limit the number of products available for purchase. Trust us, we’re making them as fast as we can. Alternative Sentiments reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Alternative Sentiments confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Alternative Sentiments will cancel the order and refund your purchase price in full.


Return Request